BPM-Trilogy - Understand and Apply BPMN, CMMN and DMN
Complete Business Process Management: Document your Business Processes
Target Audience: Business Process Manager, Business Analysts, Business Process Modeler, Business Process Analysts, Case Manager, Enterprise Architects, Business Architects
Course Type: Open Workshop, English, 3-Day-Workshop
Business Processes are an essential success factor for all enterprises. Often Business Process Projects don't produce the expected results. One reason is the reduction to one approach and a single view.
Every enterprise owns different types of Business Processes - predictable routine processes or flexible, knowledge intense processes. The quality of the activities range from simple to complex decisions. Our workshop "Business Process Management Complete" introduces the concepts from the OMG standards belonging to the "BPM Trilogy": BPMN for predictable processes, CMMN for (Adaptive) Case Management and DMN for Business Decision Management. We start with the content needed for a successful BPM project and explain the concepts needed to present this content. It is not the intention to explain each element contained in the standards.
Participants acquire knowledge about:
Participants acquire the following skills:
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Workshop "The BPM-Trilogy - Successful BPM Projects with BPMN, CMMN and DMN"
"Good" Business Processes are a critical success factor for many enterprises. Business Process Models are the basis to understand, analyze, optimize Business Processes or just to communicate the Business Process. To focus only on the activity flow of the Business Process using the OMG standard "Business Process Model and Notation (BPMN)" limits the success rate. The OMG provided with the standards BPMN, "Case Management Model and Notation (CMMN)" and "Decision Model and Notation (DMN)" a set of notations to describe all important views for a Business Process. We call this set of standards the BPM Trilogy.
The workshop introduces the basic principles of a holistic Business Process Management. We explain the views on business process and the concepts of the standards adressing these views. Practical examples illustrate the application of concepts. We discuss decision guidelines to decide which notation is best suited for a real problem. We show how the concepts and views are related. We develop a methodology for a holistic and pragmatic Business Process Management together with the participants.
Participants are able to describe, analyze and optimize own Business Processes. They know typical application scenarios for the concepts of the standards. The main goal is to make the standards practicable, Examples illustrate the content. Participants are asked to bring own examples.
What is a Business Process? Which views on Business Processes are relevant? How do Business Processes fit into an Enterprise Architecture?
We use terms as "Business Processes" often assuming that everybody involved has the same understanding about this term. In most cases this assumption is wrong.
We compare definitions for "Business Process" from literature and praxis. We distill a definition for Business Processes allowing a systematic approach for Process Analysis which incorporates the relevant views. Business Process Models use and reference other artefacts - as the definition of Business Concepts, Business Requirements, or Business Rules. A short introduction into Enterprise Architecture helps to understand the relationships between Process Models and other artefacts in an Enterprise Model.
Business Processes and BPMN (Business Process Model and Notation)
This part of the workshop introduces the OMG standard BPMN. We discuss and apply the elements needed to describe predictable Business Processes from a business view.
Case Management and CMMN (Case Management Model and Notation)
We introduce the OMG Standards CMMN (Case Management Model and Notation). We show examples of adaptive processes. A Comparison of both approaches show disadvanteges and benefits in different scenrios.
Decision Management / DMN - From Business Rules to Business Logic
Business Processes and Business Rules are two sites of the same coin. But looking on single Business Rules is not really successful. You need to structure and you need to connect the Business Logic to your Business Process Models. We give an overview of current approaches as SBVR and go into detail for the OMG standard "Decision Model and Notation (DMN)". In the method part we show how to describe and analyze Business Decisions
How to develop an integrated Business Model? - Introduction into the method
Very often users start to develop model in a intuitive way without defining an architecture and a method first. After some time the models become complex, are not manageable or maintainable. To avoid this pitfalls we need a systematic approach. This hasn't to be complicated.
This part of the workshop develops a pragmatic approach for development and analysis of integrated Business Process Models. Working techniques for structuring, scoping, decomposition of Business Processes, Cases and Business Decisions are demonstrated using practical examples. We show and use available tools.
Wrap Up and Next Steps
Informationen about Prices and Dates can be found in our Course Calendar. Register now.